We understand that life can be unpredictable, and plans may change. That’s why we have a dedicated Cancellation Information page, which outlines our policies and procedures, so you have the necessary details if you need to modify or cancel your appointment. We believe in fairness and flexibility, and want to ensure that you have the necessary information to navigate any unforeseen circumstances.
With fairness in mind, for both our valued clients and dedicated employees, our cancellation policy is based on the cancellation timeframes. Because we require that you submit a partial payment for the services in advance, the timeframe in which you cancel your appointment will affect your eligibility for a refund. See the below breakdown for detailed information.
More than 1 week before the appointment
Less than 1 week before the appointment
Less than 48 hr before the appointment
Cancelling your appointment
Please contact us on the provided phone number for cancellation and rescheduling requests.